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    • Return Policy

    We love our customers and we want to make things easy for you. We also hope you will make things easy for us too!

    While we would love to accommodate all returns, for a few hundred reasons we just cannot. 

    We will be responsible for shipping costs and product refunds that meet the following conditions:

    • Products with manufacturing defects that make it impossible to use.
    • The product or item received is totally different from what was ordered.
    • The model shipped out is not the same as the model placed in the order.
    • Your item is damaged upon receipt.

    No need to return the damaged item received. Simply take a photograph/video and send it to info@ayygolf.com . Once we receive the photograph/video, we will issue a replacement or refund. Easy, that’s what we like.

    But remember to send the photo/video in a timely fashion. This is when being late is not cool. Damaged, missing, or incorrect items reported after 30 days from the delivery date will NOT be eligible for a refund or replacement.

     

    The buyer is responsible for shipping costs related to returns and exchanges, if:

    • The product does not meet customer expectations.
    • The selected model does not fit the customer’s Golf club.
    • Customer simply wants an exchange for another product or return it.